Retention Through Connection

Supporting apprentices and supervisors in plumbing and electrical trades

Build stronger workplace connections, access practical resources and share your experiences. Retention Through Connection supports eligible Queensland plumbing and electrical apprentices and supervisors to connect, learn from one another and strengthen workplace relationships.

Free for eligible apprentices and supervisors.

Register your interest

Support as you learn your trade

An apprenticeship brings opportunities, responsibilities and new experiences. Retention Through Connection gives apprentices opportunities to connect with others in their industry, share their experiences and access practical information and support pathways.

Practical resources for supervisors

Supervisors play an important role in apprentice development. The program offers opportunities to explore ways to support apprentices, strengthen communication and build a positive workplace culture. You can also connect with other supervisors and share ideas about common workplace challenges.

What is involved?

Participants will have access to:

• An online platform with targeted practical resources and support
• Short digital check ins to share workplace experiences
• Opportunities to participate in facilitated online group sessions
• Industry connections and shared learning

Combined and deidentified participant insights will help identify emerging challenges, guide relevant resources for participants and inform improvements to apprentice support, supervision and workplace practices. Participant information required for Department reporting will be handled as explained in the privacy notice.

Information for employers

Encourage your apprentices and supervisors to get involved. The program can complement your existing workplace support by providing practical resources, opportunities for connection and ways for participants to share their experiences.

Participation is voluntary. Apprentices can participate without their employer or supervisor joining the program.

Who can participate?

The program is seeking eligible plumbing and electrical apprentices and supervisors living and working in Queensland. Eligibility will be confirmed as part of the registration process. Employees of government departments, government agencies and local councils are not eligible.

How do I join?

Register your interest using the link below. The project team will provide further information about eligibility and participation.

Register your interest

Frequently Asked Questions

• Is there a cost?

  Participation is free for eligible apprentices and supervisors.

  This Workforce Connect Fund project is proudly supported and funded by the Queensland Government.

• How is the program delivered?

  Participants receive text message links to a secure online platform where they can complete short digital check ins and access targeted practical resources and support. They will also be invited to optional monthly facilitated online group sessions.

• Can an employer register interest?

  Employers can contact the project team for more information and share the registration opportunity with eligible apprentices and supervisors. Participation remains the choice of each individual.

• Does the program provide counselling, diagnosis or crisis assistance?

  Retention Through Connection does not provide counselling, diagnosis, clinical assessment or emergency assistance. Participants can be referred to TIACS for free counselling support.

  If there is an immediate threat to safety, call 000.

• Where can I find out more?

  For plumbing industry enquiries, contact April Lee at MPAQ on 07 3273 0800.

  For electrical industry enquiries, contact Master Electricians Australia at info@mea.asn.au or on 1300 889 198.

• Our project partners

  Retention Through Connection is delivered by the Master Plumbers’ Association of Queensland in partnership with Master Electricians Australia, Collabaloop, TAFE Queensland and TIACS.

  This Workforce Connect Fund project is proudly supported and funded by the Queensland Government.