Refunds and Cancellations
All cancellations must be made in writing.
Cancellations made 30 days or more prior to the course will be refunded minus an admin fee equal to 10% of the total enrolment fee. For cancellations made within 30 days and before 14 days prior to the course, the enrolment fee will be credited to your MPAQ account for use within 12 months on another training course, minus an administration fee equal to 10% of the total enrolment fee. Cancellations made 14 days or less prior to the course will not be refunded. No refunds or credits will be issued for participants who fail to attend and/or achieve competency.
If MPAQ cancels the course, your course fees can be transferred to the next available course or refunded in full.
If you have any training queries please contact the MPAQ Training Department on 07 3273 0800 or email firstname.lastname@example.org.