Employer Essentials

Protect yourself and your employees.

As a business, you are not just delivering services; you are also managing contracts, finances, and even the well-being of your people.

Employer Essentials courses are designed to help plumbing and gas businesses operate within the national employment standards and protect employers and employees. These online courses cover the essentials of managing your business from complying with employment entitlements and requirements to handling inappropriate behaviour in the workplace.

These courses are eligible for funding under the CSQ Small Business Program.

Employer Essential Courses

  • Employment Contracts

    This is a non-accredited online course that includes the following modules:

    • Probation period 
    • Employment contracts 
    • National Wage increase 
    • Record Keeping 


  • Employment entitlements

    This is a non-accredited online course that includes the following modules:

    • National Employment Standards 
    • Leave entitlements 
    • Superannuation 
    • Enterprise Bargaining Agreements 


  • Plumbing industry specific employment requirements

    This is a non-accredited online course that includes the following modules:

    • Types of employment  
    • Apprentices 
    • Wages and salary 
    • Hours of work 
    • Breaks  
    • Fares and travel 


  • Performance Management

    This is a non-accredited online course that includes the following modules:

    • Performance appraisals 
    • Performance Management 
    • Redundancy 
    • Unfair Dismissal 
    • Adverse Action 


  • Bullying, Harassment, and Discrimination

    Within Australia, there are specific legislations to prevent bullying, harassment, and discrimination and this course will provide learners with information on: 

    • The differences between bullying, harassment, and discrimination.  
    • What avenues an employee has to make a claim if they feel they have been discriminated, harassed, or bullied.
    • What employers can do within their workplace. 



What our members are saying:


“I completed some of MPAQ’s Employer Essentials short courses at the beginning of 2023. The modules where short and sweet being 2-4hrs each, but are complete, industry specific, very informative, and straight to the point. The courses have given me great additional knowledge that I can now apply to my role here at Yarrow Plumbing and Nuflow. I would definitely recommend taking part in the MPAQ Employer Essentials Courses.” - Rachel Yarrow, Yarrow Plumbing Services

"I found the course a good refresher to confirm my knowledge was still up to date with the current legislations. I also found a few helpful hints and ideas along the way. I believe the course is good for both the experienced and the not-so-experienced HR/Payroll/Admin person." - Shane Millar, Millars Plumbing

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