Information regarding the MPAQ Training Complaints and Appeals Policy. This includes lodging a complaint and the procedure MPAQ will follow to action complaints.

Information on the issuing of certificates by MPAQ, including the procedure to be followed for certificate reissues.

Information regarding the Unique Student Identifier (USI). All students doing nationally recognised training need to have a Unique Student Identifier (USI).

The Student Centre enables students to access all information required for training with MPAQ including Training Terms and Conditions, Assistance, Policies and the Student Handbook.

Information compiled for all MPAQ Training Courses about what standards students are required to hold before commencing a course.

Information on the funding and course subsidies available for MPAQ Training Courses.

Frequently asked Questions, specifically related to training courses and enrolments.

MPAQ has adopted policies and practices to ensure compliance with the Australian Skills Quality Authority and the Standards for Registered Training Organisations 2015. The contents of the Student Handbook are aimed to assist the student with everything from the MPAQ code of practice, complaints and appeals process and general information policies.

Information regarding the MPAQ Training Refund and Cancellation Policy including the timeframes allowed for cancellations.