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MPAQ Direct Debit Service Agreement

The applicant ("Member") hereby agrees to be bound by the terms and conditions of the Master Plumbers' Association of Queensland ("Association") Direct Debit Service Agreement as set out below.

Monthly subscriptions shall be debited on the first day of each month (or where that day is a public holiday or weekend, the next business day) paid one month in advance and at monthly intervals after that, to the total yearly value of the annual subscription as set and notified by the Association at the commencement of this agreement and as revised on an annual basis. This direct debit authority is a continuing authority and shall rollover into subsequent subscription years until it is revoked (or the membership is cancelled) in writing. The first debited amount shall be deducted based on the join date of the Member. This date will be advised in writing through the Payment Summary and contained payment plan.

Terms and Conditions

  1. By completing a direct debit request you (the Member) have authorised the Association to arrange for funds to be directly debited from your nominated account.

  2. Accounts must be paid by direct debit from a bank account or credit card acocunt, as nominated on the Direct Debit Request Form or as otherwise notified by an authorised person of the Member in writing.

  3. You should check with your financial institution whether direct debiting is available from your account as direct debiting is not available on all accounts offered by financial institutions.

  4. Payments will be debited from the Member's nominated account on the first day of each calendar month (or where that day is a public holiday or weekend, the next business day).

  5. Any changes to your direct debit request must be made in writing by post to PO Box 419, Acacia Ridge, Queensland, 4110, email accounts@mpaq.com.au or fax to 07 3273 0873.

  6. If you wish to stop or defer a debit payment or cancel your debit authority you must notify the Association in writing at least fourteen (14) working days before the next debit day.

  7. The Association may vary any details of this agreement or a direct debit request at any time by giving you at least fourteen (14) days written notice.

  8. It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a debit payment to be made in accordance with the direct debit request.

  9. If there are insufficient funds in your account to meet a debit payment:

    1. You may be charged a fee and / or interest by your financial institution;

    2. You may also incur fees or charges imposed by the Association; and

    3. You must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in your account by an agreed time so that the Association can process the debit payment.

  10. If a payment defaults for any reason, the Association may charge an administration fee of $44.00 (incl. GST) and/or suspend access to membership benefits and services at its sole discretion and all monies owed to the Association shall become immediately due and payable on demand (whether such money owed is part of a subscription payment or for any other goods or services).

  11. If the Association is liable to pay GST on a supply made in connection with this agreement, then you agree to pay the Association on demand an amount equal to the consideration payable for the supply multiplied by the prevailing GST rate.

  12. If you believe that there has been an error in debiting your account, you should notify the Association directly in the first instance on 07 3273 0800 and confirm that notice in writing with us as soon as possible so that we can resolve your query.

    1. If the Association determines as a result of our investigations that your account has not been incorrectly debited, the Association will endeavour to work with you to achieve an agreed outcome.

    2. Any queries regarding the debiting of your account should be directed to the Association in the first instance. If the Association is not able to resolve the matter you may still refer it to your financial institution which may obtain details from for the disputed transaction and may lodge a claim on your behalf.

  13. The Association will keep information provided in this Direct Debit Agreement confidential and shall make reasonable efforts to keep any such information that we have about you secure. Such information in this Direct Debit Agreement shall only be disclosed;

    1. To the extent specifically required by law; or

    2. For the purposes of this Direct Debit Agreement (including in relation to any query or claim).

If you have any questions regarding your direct debit, please contact the MPAQ Membership Team on 07 3273 0800 or email membership@mpaq.com.au.

The Master Plumbers' Association of Queensland (MPAQ)
is the peak industry body representing plumbing
contractors throughout Queensland, from sole operators
to medium sized plumbing businesses and large
contracting firms.
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